Current Insured Services

One of the benefits of being an insured in a PBT Health or Medicare Supplement Plan is your ability to access on-line information to assist you in making informed decisions about your healthcare. By clicking on the link below, PBT insureds can access their:

  • Demographic Information including your PBT Unique Identifier number.
  • Current and historical coverage information.
  • Claim history, Deductible and Out-of-Pocket Status, Diagnosis and Procedure Summary Reports.
  • PPO Network directory and Caremark pharmacy network for listings of participating network providers.
  • Personal Health Records Report that summarizes your diagnosis and Rx information.
  • Website Tools and Resources including Personal Wellness Notifications and Healthcare Website Links to useful websites on a variety of health topics.

To access these valuable tools click on the link below:

View my Account Information

Once you have been linked to our claims website, click "Request a Web Site Account Online" and view all the required information. When complete, click "SUBMIT REQUEST" to access your account information.

PBT recognizes that quality claims administration is a critical component to the success and customer satisfaction of any insurance benefits program. The claims manager for the PBT Insurance Program is responsible for processing claims for the PBTLIC Large Group Health, and Medicare Supplements. A team of professionals provide customized claims administration solutions to ISMS and CMS members for the PBT Insurance Program.

The PBT Claims Office can be reached at:
P.O. Box 909786-60690
Chicago, IL 60690

For a PBT claim form Click here

Current Insured Provider Network:

For the most accurate information on PBT Group Health Benefits Program participant network providers, please refer to your ID Card and contact your network listed below at:

800-621-0748 or visit them
on-line at
To perform a Provider Search, click on the above link/logo, then click the link; Aetna Signature Administrators - Provider Search.

or visit them
on-line at

800-798-2422 or visit them at

800-546-3887 or visit them at

877-284-0101 or visit them at

My Account

Register/Login to Your Account

Contact Information